You will be able to pay through Credit Card, Apple Pay, Bancontact, iDeal.

You will find them when completing your purchase, or you can review them here

Basic price of the item is €399,99 including VAT. Shipping costs will be added depending on the region you are in during checkout. In case of multiple items, shipping costs may increase based on the weight of your order.

For international orders, customs duties and handling fees may be incurred and we recommend international customers be prepared for that possibility. We have no control over these fees and do not know how much the costs will be. If you have further questions, please contact your local custom’s office for more information.

You can request a refund up until 30 days after purchase. Your order will be cancelled and will be made available again on our website. You can not transfer it to someone else.

Once the items are shipped, you can request a refund up until 14 days after receiving the items. However, we can only process your refund once the items have been returned and are once again in our possession.

For all refunds, contact us through customersupport@tournamentcenter.gg

Make sure to contact us through the e-mail you made the purchase with, and please provide the order number.

 

We estimate that all orders will be shipped out in early 2024. You will receive an e-mail when your order is ready to be shipped.

Please reach out to customersupport@tournamentcenter.gg and share your order number as well as your new address. 

You will receive an e-mail the moment your order has been shipped, containing the track & trace. If you have not received the e-mail, please check your junk/spam folder.

Please reach out to customersupport@tournamentcenter.gg and list the following:
– Your order number
– What the problem is
– Pictures (if relevant).

This may have various reasons. If we did not reach out to you for additional questions, it may be because your payment timed out, your order did not come through on our end, … If you are unsure, please reach out to customersupport@tournamentcenter.gg

We do not ship to your region, our apologies for the inconvenience.

We are sorry you missed out. There is no reserve list.
There will be no second wave.
Our apologies for the inconvenience.

You will receive a commercial receipt via email after placing the order. We only sell to private individuals, not to companies, so a commercial invoice will not be available.

tournamentcenter is an agency for gaming & esports, with an extensive network, an expert knowledge and a super motivated team of gaming enthusiasts with over 20 years of gaming & live event experience. Specializing in esports, events, sales & promotion and logistics since 2009, tournamentcenter opened an office in London (UK) in 2019, to offer retail support for publishers & stores in the hobby gaming industry and be closer to international gaming companies. For more information, please click here.

If you require further assistance, please email us at customersupport@tournamentcenter.gg