Frequently Asked Questions
You can register for different event packages on our website. You will be enrolled for these events automatically. You do require a GEM ID to be able to participate in these events.
If you register for an event package that contains goodies, you will be able to pick those up in person on-site only.
If there are any issues, feel free to reach out to us through email@example.com
You are welcome to join us in the venue on Friday for side events and activities , the main event will take place on Saturday and Sunday.
Fabled Event Package €125
Contains entry to the Calling Antwerp 2023, 2 Side Events Coupons, Playmat & 1 Promo Card
Go Again Event Package €125
Contains entry to Battle Hardened Antwerp, 3 Side Events Coupons, Playmat
Calling Antwerp €70
Contains entry to the Calling Antwerp 2023 & 1 Promo Card
Battle Hardened Antwerp €60
Contains entry to Battle Hardened Antwerp
Fresh to FAB Package €50
Contains a playmat, an IRA Demo, an Outsiders Blitz Battle Deck, a guided tour through the venue & a sealed deck Side Events voucher
You can pay through Credit Card, Apple Pay or Bancontact.
Please let us know what the problem is through firstname.lastname@example.org and we’ll see if we can resolve the issue.
Yes, you are free to enter the venue as a spectator. You will not require a spectator ticket.
If there would be special circumstances or requests, please reach out to us at email@example.com
If a player registers for a tournament that they are unable to participate in, they may contact firstname.lastname@example.org prior to the start of the event, by emailing with your player name, order number, and the event registrations you would like to cancel.
Once an event has started, a player may speak to event staff or reach out to email@example.com with your player name, order number, and the event registrations you would like to cancel. Requests for refunds must be received no later than fourteen (14) days after the event. Refunds will be issued upon verification by the Tournament Organizer that the player did not participate in the event.
We reserve the right to charge a processing fee of 5% per ticket cancelled, plus any payment method fees.
Event entry may not be transferred to another player.
We do not issue event entry refunds as a result of Judge rulings or player disqualifications.
No, you can not transfer your ticket. You can, however, ask for a refund up until 1 week before the event.
To process your refund; please contact us through firstname.lastname@example.org
No, you can only get these when you attend the event.
We will follow Belgian Government guidelines for this event.
Currently, there are no restrictions.
However, players are encouraged to bring protective measures such as face masks & hand sanitizer.
Our judge staff is there to help you during the event. If you have any questions, need help or feel uncomfortable please reach out to our judge staff. The judge will be able to help and address the situation on the spot.
We always welcome feedback! Please send any feedback you may have via email: email@example.com
tournamentcenter is an agency for gaming & esports, with an extensive network, an expert knowledge and a super motivated team of gaming enthusiasts with over 20 years of gaming & live event experience. Specialising in esports, events, sales & promotion and logistics since 2009, tournamentcenter opened an office in London (UK) in 2019, to offer retail support for publishers & stores in the hobby gaming industry and be closer to international gaming companies. For more information, please click here.
To ensure the safety of all attendees, the following items will not be permitted into the event:
Items that could be considered “weapons” and would not pass airline security (including all firearms, sharp objects, mock or prop weapons, and sprays)
Electronic smoking devices
Alcoholic beverages or any illegal substance
Apparel, objects, or signs with explicit wording or pictures
Animals (other than service animals)
Animals (other than service animals) are not allowed in the hall.
If you require further assistance, please email us at firstname.lastname@example.org