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Frequently Asked Questions

This is a special event to celebrate the launch of Battle Spirits Saga globally with several competitive tournaments with cash prizes! This special event will be the first opportunity to get access to Battle Spirits Saga cards and get exclusive prizes.

In order to participate, players must have a Bandai TCG+ ID and need to accept the terms & conditions in order to participate in the event.
For more information, please visit the official website: https://battlespirits-saga.com/

To participate in the Tournament, you must be at least 18 years of age or of legal age of majority in your jurisdiction of residence, whichever is older, to participate.

You can register for event tickets on our website.
The event tickets are combined with a product pre-order, since this will be the first event where the product is available.
You can choose 1 of the 10 available bundles, with a maximum of 8 displays and 8 starter decks per person.

Please go to this website and choose “sign up”.

Core Package A
1 Display and 1 of any starter deck

Core Package B
1 Display and 1 of each starter deck

Soul Core Package A
1 Display, 2 of any starter deck

Soul Core Package B
1 Display and 2 of each starter deck

Realm of Flame Package
2 Displays and 1 of each starter deck

Realm of Gloom Package
2 Displays, 2 of any starter deck

Realm of Radiance Package
2 Displays, 2 of each starter deck

Realm of Frost Package
4 Displays 2 of each starter deck

Realm of Forest Package
6 Displays, 2 of each starter deck

Realm of Water Package
8 Displays, 2 of each starter deck

General tournament Entry 
No cards included, Main Event entry ticket. 

The available Starter Decks for Battle Spirits Saga are:

Dragon Onslaught (ST01)

Call of the Curse (ST02)

Aegis of the Machine (ST03)

Forbidden Magic (ST04)

Every Starter Deck contains:
50 x Deck Cards
01 x Play Sheet
30 x Core
01 x Soul Core

If you are interested in learning more about the World behind Battle Spirits Saga, you can find out more here.

You can find more information here.

You can pay through Credit Card, Apple Pay or Bancontact.

All payments at the venue will be exclusively cashless!

Please let us know what the problem is through customersupport@tournamentcenter.gg  and we’ll see if we can resolve the issue.

No, you can not enter the venue as a spectator.
Seats are reserved for players in the Main Event.
If there would be special circumstances, please reach out to us at customersupport@tournamentcenter.gg

You are certainly allowed to trade cards with your friends, and can do so in the venue.
Buying & selling cards, however, is only allowed with the official vendors. If you are caught buying or selling cards with any other party you will be removed from the venue – as stated by the tournament rules.

Refunds are possible up until 3 weeks before the event, March 3rd.
After this deadline, refunds will no longer be possible.

To process your refund; please contact us through customersupport@tournamentcenter.gg 

No, you can not transfer your ticket. You can, however, ask for a refund up until 3 weeks before the event.

To process your refund; please contact us through customersupport@tournamentcenter.gg 

No, This event will not be live streamed.

We will follow UK Government guidelines for this event.
Currently, there are no restrictions.

However, players are encouraged to bring protective measures such as face masks & hand sanitizer.

Our judge staff is there to help you during the event. If you have any questions, need help or feel uncomfortable please reach out to our judge staff. The judge will be able to help and address the situation on the spot.

We always welcome feedback! Please send any feedback you may have via email: customersupport@tournamentcenter.gg

tournamentcenter is an agency for gaming & esports, with an extensive network, an expert knowledge and a super motivated team of gaming enthusiasts with over 20 years of gaming & live event experience. Specialising in esports, events, sales & promotion and logistics since 2009, tournamentcenter opened an office in London (UK) in 2019, to offer retail support for publishers & stores in the hobby gaming industry and be closer to international gaming companies. For more information, please click here.

To ensure the safety of all attendees, the following items will not be permitted into the event:

Items that could be considered “weapons” and would not pass airline security (including all firearms, sharp objects, mock or prop weapons, and sprays)

Electronic smoking devices

Alcoholic beverages or any illegal substance

Apparel, objects, or signs with explicit wording or pictures

Animals (other than service animals)

Animals (other than service animals) are not allowed in the hall.

If you require further assistance, please email us at customersupport@tournamentcenter.gg